Falcon Notifications consists of 3 elements
supporting 3 services: - Missed Call Notification notifies a subscriber whenever he
has missed a call from someone;
- Empty Call Capture notifies a subscriber about connections
to her voicemail without leaving a message;
- Notify on Return allows a subscriber to let know others
when he is back within reach.
Increase customer satisfaction and loyalty
While voicemail service penetration rates depend
on culture and vary between countries, all subscribers welcome notification services, that help them get in touch with each other. Missed
call alerts and empty call capture have become a solid standard for
most of the operators.
Increase call traffic and gain revenues on returned
calls
The value of notifications is to make it easier
for customers to get in touch, and they do this by making return calls.
Thus, while your subscribers can communicate easier, you generate
additional call traffic and revenues.
Easy activation and deactivation
Subscribers can easily activate and deactivate the
service by an SMS, USSD menu, webpage, or by calling a customer care
agent.
Differentiate yourself with Notify on Return service
Missed call alerts and empty call capture are a
standard, but Notify on Return is not. Tap this opportunity before your
competitors do, and let your subscribers be instantly notifi ed when
their unreachable friends and contacts are available again.
Features
|
Missed Call Notifications
(sent to B-Party)
|
Empty Call Capture
(sent to B-party)
|
Notify
on Return
(sent to A-Party)
|
Single
Alert
|
You have a missed call:
+48389829002
01/18 14:21
|
You
have an empty call to your
voicemail:
+48389829002
01/18 14:21
|
+48389829002 is now available.
|
Aggregated
Alerts
|
You have 3 missed calls:
+48389829002
01/18 14:21
01/18 14:28
+48799356628
01/18 15:01
|
You
have 3 empty calls to your
voicemail:
+48389829002
01/18 14:21
01/18 14:28
+48799356628
01/18 15:01
|
These numbers are now available:
+48389829002
01/18 14:21
+48799356628
01/18 15:01
|
Address
book
integration
|
You have a missed call:
Julia Brown
01/18 14:21
|
You
have 3 empty calls to your
voicemail:
Julia Brown
01/18 14:21
01/18 14:28
Mike Brown
01/18 15:01
|
Mike Brown is now available.
|
Black
and
white lists
|
You will not receive
notifications regarding contacts on your black list.
|
You
will not receive
notifications regarding contacts on your black list. |
Contacts on your black list will
not be notified when you are available again.
|
Support
for
video calls
|
|
|
N/A
|
No
notifications of calls made to a turned-on handset
|
|
|
N/A
|
No
notifications of rejected calls
|
|
|
|
Roaming
detection
(roaming users do not receive alerts, preventing extra interconnect
cost for the operator)
|
|
|
|
|