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Falcon Notifications

Help your subscribers get in touch


Falcon Notifications consists of 3 elements supporting 3 services:
  • Missed Call Notification notifies a subscriber whenever he has missed a call from someone;
  • Empty Call Capture notifies a subscriber about connections to her voicemail without leaving a message;
  • Notify on Return allows a subscriber to let know others when he is back within reach.

Increase customer satisfaction and loyalty

While voicemail service penetration rates depend on culture and vary between countries, all subscribers welcome notification services, that help them get in touch with each other. Missed call alerts and empty call capture have become a solid standard for most of the operators.

Increase call traffic and gain revenues on returned calls

The value of notifications is to make it easier for customers to get in touch, and they do this by making return calls. Thus, while your subscribers can communicate easier, you generate additional call traffic and revenues.

Easy activation and deactivation

Subscribers can easily activate and deactivate the service by an SMS, USSD menu, webpage, or by calling a customer care agent.

Differentiate yourself with Notify on Return service

Missed call alerts and empty call capture are a standard, but Notify on Return is not. Tap this opportunity before your competitors do, and let your subscribers be instantly notifi ed when their unreachable friends and contacts are available again.

Features



Missed Call Notifications
(sent to B-Party)
Empty Call Capture
(sent to B-party)
Notify on Return
(sent to A-Party)
Single Alert
You have a missed call:
+48389829002
01/18 14:21
You have an empty call to your voicemail:
+48389829002
01/18 14:21
+48389829002 is now available.
Aggregated Alerts
You have 3 missed calls:
+48389829002
01/18 14:21
01/18 14:28
+48799356628
01/18 15:01
You have 3 empty calls to your voicemail:
+48389829002
01/18 14:21
01/18 14:28
+48799356628
01/18 15:01
These numbers are now available:
+48389829002
01/18 14:21
+48799356628
01/18 15:01
Address book integration
You have a missed call:
Julia Brown
01/18 14:21
You have 3 empty calls to your voicemail:
Julia Brown
01/18 14:21
01/18 14:28
Mike Brown
01/18 15:01
Mike Brown is now available.
Black and white lists
You will not receive notifications regarding contacts on your black list.
You will not receive notifications regarding contacts on your black list. Contacts on your black list will not be notified when you are available again.
Support for video calls


N/A
No notifications of calls made to a turned-on handset


N/A
No notifications of rejected calls



Roaming detection
(roaming users do not receive alerts, preventing extra interconnect cost for the operator)





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